Frequently asked questions

No, zero, ever. The distributor’s annual fee is the only cost. Whatever price you agree with the merchant, you keep every cent of it.

A merchant contacts a distributor directly — phone, text, WhatsApp, or email, whichever the distributor chose for that listing — and you agree price, quantity, and delivery yourselves. StockYard is a noticeboard that connects you; it’s never a party to the deal itself.

No. Your phone number and email are never shown openly on a page or visible to search engines. Other logged-in members have to actively tap “Reveal contact” to see them — and StockYard doesn’t send that information anywhere until someone does.

Every distributor account is reviewed by hand before listings go live — usually within one working day — to keep the platform to genuine trade suppliers rather than open to anyone who signs up.

Yes, from your dashboard. Access continues until the end of the period you’ve already paid for, and nothing you’ve listed gets deleted — it’s just paused until you resubscribe.

Mark it closed from My Listings — it comes off the public board immediately but stays in your account, so you can reopen it later if needed rather than re-entering it from scratch.

Yes — the Requests page lets any logged-in member post what stock they need. Distributors (and other members) can browse open requests and respond directly if they have it.

Yes, fully. It’s built mobile-first and works in any phone browser — no app to download.

StockYard is built and run independently. That means real, direct support if something goes wrong — not a ticket queue.

Since deals happen directly between distributor and merchant, StockYard isn’t able to resolve individual disputes — same as agreeing anything directly with another business. If you believe an account is being misused, let us know at info@stockyard.ie and we’ll look into it.